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American Medical Alarms
"For Seniors Looking For Safety and Peace of Mind"

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American Medical Alarms Medical Alert System Customer Feedback

We contacted several companies but we knew right away...that we found the right company.

We contacted several companies but we knew right away, when we spoke with Karen at American Medical Alarms, that we found the right company. Not only was Karen knowledgeable and friendly, she took the time to understand our particular situation and to answer our questions. She made us feel like we were family and she never pressured us to order, but we did anyway. We are so happy we found American Medical Alarms and since becoming a customer we have had the pleasure of speaking with several of the girls there, all of which are so friendly and caring, but we will never forget our first conversation with Karen. She made it so easy to talk with her and shared some ideas that really helped us through a difficult time. Thanks Karen! ~M. Anderson

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I am so very happy with the service, courtesy, caring and helpfulness my folks have received with your product.

It sure has given us peace of mind and yes, they have used it. In fact, the first time was by accident and your response was "Don't worry". Thank you, thank you, thank you for a wonderful product, wonderful people and wonderful price to help us watch over our folks that we love so very much. God Bless all of you working for this caring, conscientious and important company. ~Kay

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...Your firm is the most efficient and professional out of the many alarm companies I ever dealt with...

I'm an EMT that responds to many of your calls placed to the 911 system. I do believe your firm is the most efficient and professional out of the many alarm companies I ever dealt with in my career as an EMT. ~Roy

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Thank you for the excellent service your company provides.

My family and I thank you for the excellent service that your company provides. Shortly after receiving the medical alarm, my mother fell in her bedroom and fractured her neck and back. She immediately pushed the button on the pendant around her neck and was connected to the dispatcher at your company. Even though she was not in the same room as the monitor, the dispatcher was able to clearly understand her and he then immediately called me. I truly believe that little pendant saved her life. She lives alone and would have stayed on the floor all night until I went to check on her the next day. I am so grateful that we had your service. Thank you again for the excellent service. ~ P. Trinca

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What a wonderful feeling of security!

Last Friday, my mother fell in her laundry room. She wasn't hurt but she wasn't able to get up. She's 95 and her knees just simply gave out. She pressed her alarm button and within moments was talking with one of you. What a wonderful feeling of security! Moments later we were called and on our way to help her. When we arrived, she was calm, comfortable, sitting on the floor...happy and secure knowing you would get help to her. You provide a wonderful service and your follow-up is superb!!! I am writing to thank you, sincerely. ~S. Frank

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I am a Believer...

I am a Director of Nursing in a skilled nursing facility and work long hours. My mother is 86 years old and, even though I work close to home, I know that if she fell no one would know about it for hours.
I ordered the American Medical Alarms medical alert system for her to ease my mind. I was a little skeptical - the service and equipment seemed too easy to obtain, too reasonably priced and too good to be true. In fact, before signing up, I sent an email wanting to know how and why the monthly service fee was so low compared to other companies' prices.
When they explained their pricing and how easy the system was to set up I ordered the service. I received the medical alert system within two days and was able to set it up and test it within a matter of minutes. I knew I had chosen the right company when the operator who responded to our test (asking my mother by name if she needed help) made a point to confirm we were just testing.
I am now a believer in American Medical Alarms. I recommend the company with confidence encouraging patients and their family members to consider this service after discharge from our facility. It is reasonably priced, easy to set up and delivered right to your door. Thank you for a much needed service that provides security for family members as well as the actual customer. ~Rhonda, RN

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Thank you for checking on me...

Thank you for checking on me and for sending me a replacement. I wouldn't be without you & the Peace of Mind You Give! ~Crawford

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We would "sponsor her safety" for another year...

I am returning my Great Aunt's medical alarm unit. Our family was blessed to have her with us for 103 years. She lived alone in her own home and was cared for by family and friends. While she was alone her medical alarm "necklace" gave us piece of mind that if she needed help, she could just push a button. Each year my brothers, sisters and I would present her with a card telling her that we would "sponsor her safety" for another year. I believe it has been 8 years. Last Monday, when she fell and broke her hip and shoulder the system worked beautifully. The ambulance was called and family notified immediately. In five minutes or so she was in an ambulance on her way to the hospital. I am sad to say that she did not survive the surgery but she lived a very full life. She was an extraordinary person. Thank you AMA. I would highly recommend your services. ~Wendy

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It saved her one afternoon when she fell...

Thank you for providing such and affordable and easy to use product. It not only gave my aunt peace of mind but it also saved her one afternoon when she fell in her back yard. She broke her arm, hit her head and was not able to get up. Without her pendant I don't know what would have come of that incident. I will recommend your company to others. ~C. Jones

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You make it so much easier for me to take care of my mom...

Thank you guys! You make it so much easier for me to take care of my mom. You're the greatest! ~M. Bradley's Daughter

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I am recommending you to all of his friends...

My dad is 85 yrs. old and still pretty active. I got him the medical alarm after he fell and broke one of his hips. I feel much better these days knowing that help is just a "push of the button" away if he should need it. I am recommending you to all of his friends. ~A. McCasland

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The alarm makes it easier...

The alarm makes it easier to take care of myself since I live alone. ~F. Miller

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Your services were invaluable to my mother.

She could always depend on help whenever she pushed the button on her necklace. She always told me not to worry about her because she has "her people" whenever she pushed the button. Also, I was always contacted in a very professional manner during a medical alert either on my home, office or cell phone. Thank you for all your help. I will definitely recommend your company to other people. ~S. Stalcup

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Because of your customer service people (all of them)...

Enclosed is the final payment for my mother's account. Thank you so much for your help. Because of your customer service people (all of them) I would and will recommend this company to all my friends with aging parents. All the best now and always. ~J. Patrick

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Source of security...

Thank you for your assistance. Your alarm and support personnel have been a source of security for Dad, my sister and I. ~K. Tuck

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It has been a great comfort...

It has been a great comfort to my mother and her family to have the services these past three years. The service was used several times and worked perfectly every time. I truly believe we may not have had these past three years with Mom had we not had the alarm service. We will certainly recommend American Medical Alarms. ~T. McCarty

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Your product is a true life saver...

I personally would like to thank you for the services of this alarm system. C. Bloom was pleased with the quick response time and the alarm operators' clear voice conversations that were conducted during the several alarm activations. Each time she activated the alarm, emergency medical services responded and each time she required hospitalization. Your product is a true life saver! Once again, thank you for such great service (I have recommended it to others). ~D. Bloom

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Without immediate response he might not have made it...

The first month I got the system my 80 yrs. old father had a stroke. All he could do was to press the button on his necklace. Without the immediate response he may not have made a full recovery like he did! Thank you! ~S. Harris

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I know many elderly parents won't wear it...

Although we will no longer need your medical alarm services, it was a blessing to have it! I know many elderly parents won't even wear it and I was very happy that mine did. I will work on my mother-in-law next! Your company was always reliable, efficient and there with answers to any questions we had. Thank you for your help this past year! ~Spector.

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If they are this way with my mother...

I would also like to commend the personnel at American Medical Alarms for their professionalism and their empathy, in particular both Diane and Karen. Both women were, and have been, over the course of several conversations, wonderful, knowledgeable, cheerful, positive, and incredible Customer Service Professionals. To say that my mother and I were, and are, impressed, would be a great understatement. They most definitely do present a wonderful first contact impression to the public, and especially to American Medical Alarms' Clients. Please thank them both for their continued service and empathy, because I recognize that if they are this way with my mother, they most undoubtedly are the same with all others. I know their helpfulness is a big relief to my Mom. ~S. DeAngelo

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Every time I called your office I was always met with kindness and respect...

I want to take this opportunity to thank American Medical Alarms for providing a sense of security for my mother this past year. She felt more secure wearing her bracelet; we, as her family, felt a little better with her living alone. I also want to thank your staff for being so cordial, patient, kind and caring towards our situation with our mother. Every time I called your office I was always met with kindness and respect. Your staff is great and I hope you will pass that along to them! ~D. Englebright

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We wish to thank you for the peace of mind...

...you gave us during the time we were on your service. Dad used it several times in order for us to come help him. Just knowing that he was able to contact us without any difficulty was such a comfort. With each alarm, your staff was courteous, helpful and professional. We will recommend your service to those we know who could benefit from this type of care. ~A. MacDonald

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I would like to express appreciation on behalf of my family...

...for the excellent service you have provided over the last several years first for my dad, before he passed away, and then for my mom. The alarm came in handy several times and it was reassuring for my family to know that my parents could receive help with the simple touch of a button. ~B. Carlson

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Thank you for SAVING MY LIFE...

Mr. Davis called to thank us for saving his life. He came home the other evening and just after pulling into the garage he heard his phone ringing so he rushed to answer his phone. He said that later that morning (around 2 am) he woke up and felt weak so he decided to go to the fridge to get something to eat. He began to feel worse and suddenly felt faint. Just before he passed out he activated his medical alarm to get help. After regaining consciousness in the hospital he learned that earlier when he rushed to answer the phone he forgot to turn off his car and almost died from carbon monoxide poisoning. We were all so happy to hear that he was okay! ~Mr. Davis

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This service was so important in helping her to stay in her home.

She used it on several occasions and it really helped save her from unnecessary suffering. Thanks for the peace of mind it provided to her and our family to know that help was always just a touch away. ~H. Kapitan

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Thanks to your quick response time and the excellent care from local fire and EMS...

We wish to thank you for your help in caring for mother. Her last call for help to you was after a fall resulting in multiple fractures to her C1 vertebrae which could have left her a quadriplegic or dead...but, thanks to your quick response time and the excellent care from local fire and EMS workers she did not lose any function or feeling in her arms and legs. Keep up the good work! ~Lynda

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Thank you for the impeccable service...

I would like to thank you for the impeccable service your company has provided to our family over the past five years. The medical alarm provided us with a peace of mind and degree of confidence that allowed us to live our day-to-day lives. Thank you and please keep up the good work! ~Sergio

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I can't tell you how much it means to my brothers and I to witness the professional, caring way American Medical Alarms responded to Mom's call for help.

I want to thank American Medical Alarms for the excellent service provided to my mother. On April 27th, while preparing her supper that evening, she fell and broke her hip in four places. Unable to reach her phone she pressed the alarm button she was wearing. She said your response was very quick and within minutes you let her know that an ambulance was on the way. In the meantime, Mom's next door neighbor (who you had notified) arrived to comfort her until the ambulance arrived. Just a few short minutes later two policemen (who live down the street from mom) arrived to help as well. I can't tell you how much it means to my two brothers and I to witness the professional, caring way American Medical Alarms responded to Mom's call for help. Thank you for being there for her. ~D. Reynolds

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It is just such a blessing to have services like this in place for the security of those we love.

My 86 year old mom lives with us and about six months ago I researched and found your product to be very affordable and sounded like what we needed. We have not been a customer for very long but have been quite satisfied with your service. My mom has been having many falls and has had to use the system often. Each time her call for help has been responded to quickly. Knowing she can push her alarm if needed has given us all peace of mind. It has more than paid for itself in the service provided and needed. Thank you so much. I have shared with many seniors how much this service has meant for us. When my friends ask about this for their own parents I am always more than happy to share our good experiences with your company. I have e-mailed a request for a brochure to give to a lady who is considering this service for herself. She too has fallen. It is just such a blessing to have services like this in place for the security of those we love.~Janice

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Such a delight to talk to...

Thank you for being such a delight to talk to, you were a ray of Florida sunshine in my day. God Bless. ~B. Wright.

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I wish to commend the young ladies who responded to my calls...

They were most helpful and I appreciate all their help. I want you to know that your staff is excellent and much appreciated for their service. It meant a lot to me to feel safer since signing up for your service. ~Vida

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I believe that your service saved her life that day...

On July 9th mom fell and broke her hip. I believe that your service saved her life that day.~ Duane

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You are a God send...

I've got to tell you something...you are a God send. You saved my mom so many times. I tell everybody about you. ~Deborah

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Thank you for your help...

...you make me feel safe every minute of my day. Your product is a blessing! ~Louise

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Everything is better than advertised

Mom likes the necklace and believes she'll have to wear matching pearl earrings. We tested the system yesterday and it works great! Kevin, the operator, was very nice. Everything is better than advertised! Thanks for the peace of mind. ~Don

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It gave her total confidence to live alone.

Just a note to say thank you for the system you have in place for people living alone. Sue had to use it three times and what a blessing to have people assisting her within a matter of minutes because of your alarm. It gave her total confidence to live alone. ~Mary

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Your service gave him peace of mind...

Your service gave him peace of mind when he was home alone as he knew assistance was available by using the alarm. Your service gave me peace of mind while away from home as I knew he could call for help. This service also provided me the benefit of being able to remain with him when he would have a seizure because I could just press his transmitter to call for assistance. Thank you for this valuable service and for being there during our time of need. I would recommend you to anyone seeking this type of service. ~L. Foreman

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I've lived a long time and have never dealt with any service people that were as pleasant,...

...cheerful, and extremely patient in helping a customer. I feel I should call once a week just to say hello and hear your cheery voice. My granddaughter and my friend have also spoken with you and feel as I do, that you are extra special people. Because my hands and fingers are swollen my handwriting leaves much to be desired but my sincere thanks for all your help. May God Bless You all! ~V. Johnson

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I now know I chose the right one!!!!

I want to thank American Medical Alarms for the extremely fast service you have given my mom with her order and activation. I researched several companies before choosing you and I now know I chose the right one!!! Thank you for my peace of mind knowing mom has 24 hour emergency monitoring with me living 320 miles away from her. ~Ann

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Your product worked exactly as advertised.

My mother fell outside while retrieving the morning paper. She pressed the alarm and your operators quickly responded and summoned help. Her neighbors were called and they came to help her up. Your operator then placed a call to my sister to let her know what happened. Fortunately, my mother was not injured badly in the fall. She fussed and fussed when we insisted on getting your service but now she happily wears her pendant around her neck. A small investment allows us to have such incredible peace of mind and allows mother to live independently, which is her hearts desire. Thank you to everyone at AMA for invaluable service. Best wishes for a happy, healthy and prosperous New Year. ~R. Perry

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