What do our customers think of American Medical Alarms?
American Medical Alarms appreciates the feedback we receive regarding
our service. If you would like to send your comments to us please email
them to email@example.com
We would enjoy hearing from you!
Here are a few of the many letters that have come in from our subscribers or their families.
I want to let you know that your product worked exactly as advertised. My mother fell outside while retrieving the morning newspaper. She pressed the alarm and your operator quickly responded and summoned help. Her neighbors were called and they came and helped her up. Your operator then placed a call to my sister just to let her know what happened. Thank you to everyone at AMA for your invaluable service. ~R. Perry
I've lived a long time but have never dealt with any service people that were as pleasant, cheerful and extremely patient in helping a customer. I feel I should call once a week just to say hello and hear your cheery voice. Gail, my granddaughter Lauren and my friend Nancy all feel as I do, that you are extra special people. ~V. Johnson
My family and I thank you for the excellent service that your company provides. Shortly after receiving the alarm, my mother fell in her bedroom and fractured her neck and back. She immediately pressed the button on the pendant around her neck and was connected to your dispatcher. Even though she was not in the same room as the monitor, the dispatcher was able to clearly hear her and in turn called me. I believe that little pendant saved her life. She lives alone and would have stayed on the floor all night until I went to check on her the next day. I am so grateful that we had your service. ~P. Trinca
I just wanted to let you know I have once again recommended your company to two of my friends. We got your system for my mother-in-law several years ago and found the peace of mind indispensable. She did end up having a heart attack and used the necklace to give us 5 more days with her than we might have had without it. The EMS came right away, had the code to get into her gated apartments (which saved time) and got her right to the hospital. I was 35 miles away on business when they called my cell phone. I left immediately and was able to go straight to the hospital. My husband was called and so were all the other family members. We were able to concentrate on being with her instead of making other phone calls. I hope your system will give my two friends peace of mind and help for their parents. ~Mary H.
I wouldn't take a million dollars for this! It has been a real comfort to me. ~Bell
My whole family is so impressed with your company. There are five of us kids. You guys called my brother, then called the other contacts, then called back while my brother was in route and called again to make sure he got there. Thank you! We are all highly impressed. ~Melonie
I would highly recommend your program to anyone needing the confidence to leave a loved one for any length of time. All I had contact with through the entire process treated me professionally and courteously. ~Susan F.
Your system made me feel safe when I was alone. I have recommended this alarm to many friends and family. ~Jackson, MI
Mrs. Searle and I are very pleased with the response we got from your company last month when Mrs. Searle fell and I was not home to help her. Job well done and thank you very much. It is a great relief to know that we have you to back us up. ~Searle family
We tested the system yesterday and it works great. "Operator" Kevin was very nice. Everything is BETTER than advertised. Thanks for the peace of mind! ~D. Stephens
I compliment American Medical Alarms for the quality of both the equipment and the service provided during the contract period that started 11-28-05. You enabled our family to enjoy a sense of security that we had not experienced for quite a while prior to the alarm installation. Thankfully, it was put to test only once but worked perfectly. ~R. Cividanes